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Terms of Use

  1. Acceptance of Terms
    1. These terms and conditions (Terms) are between Burleigh Heads Cannabis Pty Ltd ACN 615 904 286, Canview Pty Ltd ACN 636 679 224 (collectively We, Us or Our) and you and governs your use of Our websites www.burleighheadscannabis.com.au, www.canview.com.au (Websites) and the Canview Platform (Platform).
    2. You must accept these terms each time you use Our Websites or access services through Our Platform.
    3. If you do not accept these Terms, you must not use Our Websites or Platform.
  2. Acceptable Use
    1. Access to the Websites and Platform is permitted on a temporary and limited basis for the purpose of browsing the Website or accessing Our services.
    2. We reserve the right to withdraw or amend the Websites and Platform without notice. We will not be liable if for any reason Our Websites and Platform are unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of Our Websites and Platform.
    3. The Sites contains links to other websites as well as content added by people other than us. We do not endorse, sponsor or approve any such user-generated or any content available on any linked website.
  3. Patient Disclaimer
    1. Canview is not a medical practitioner, doctor, qualified health care professional or any other qualified professional health care provider.
    2. Nothing contained on our Websites or Mobile App is intended to constitute or be used as medical advice, or to diagnose, treat, cure or prevent any disease; nor should it be used for any therapeutic purposes or as a substitute for the advice of Your health care professional.
    3. All content provided on or through the Websites or Mobile App, including but not limited to Third Party content (see clause 16 for more about Third Party content) and all other text, graphics and images is provided for information purposes only.
    4. No doctor-patient relationship is formed between You and Us by Your use of the Mobile App.
    5. You should always seek the advice of a medical practitioner, doctor, qualified health professional or other qualified health care provider if You have questions about any physical or mental health condition or any of the information You receive from Our Websites or Mobile App.
    6. Some of the information CanView provides may become outdated, which may result in it being incorrect. Health care knowledge and health care practice can evolve and change rapidly, and therefore CanView makes no representation or warranty, either express or implied, as to the accuracy, completeness, adequacy, currency or timeliness of the Content provided on the App. CanView will not be liable to You for Your reliance on any incorrect, inaccurate, incomplete or outdated Content on the App.
  4. Account Creation
    1. To use the Platform, you must register for an account with Us and provide certain information about yourself as prompted by the registration form. You warrant that: (a) all required registration information you submit is truthful and accurate; and (b) you will maintain the accuracy of such information at all times. You may not create more than one account. We may suspend or terminate your account at any time if you violate and of our Terms.
    2. You may delete your account at any time, for any reason, by sending an email to enquiries@canview.com.au which includes your full name, email address and your request to delete your account.
    3. You are responsible for maintaining the confidentiality of your account login information and are fully responsible for all activities that occur under your account. You agree to immediately notify Us of any unauthorised use, or suspected unauthorised use, of your account or any other breach of security. We cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.
  5. Intellectual Property Rights
    1. The intellectual property rights in all software and Website content (including photographic images and trademarks) made available to you on or through Our Websites and Platform remain the property of Us or Our licensors and are protected by copyright laws and treaties around the world. We and Our licensor (where appropriate) reserve all such rights. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on these Websites or Platform nor may you use any such content in connection with any business or commercial enterprise without Our written approval.
  6. Provisions of Goods and/or Services
    1. Any goods and/or services that are purchased, ordered or otherwise requested by you using the Platform are provided by Us on the terms and conditions contained in our Terms of Sale, which is located  https://canview.com.au/terms-of-sale/. To the extent that there is any inconsistency between these Terms and Our Terms of Sale, the Terms of Sale shall prevail.
  7. Use of Mobile App by Patients
    1. Subject to these Terms, you may utilise the Canview Mobile App (Mobile App) available for mobile devices.
    2. The rights granted by these Terms are subject to the following restrictions: (a) you shall not license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Mobile App, Website or Services; (b) you shall not modify, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Mobile App, Website or Services; (c) you shall not access the Mobile App, Website or Services in order to build a similar or competitive service; and (d) except for installing the app for your own personal use, no part of the Mobile App, Website or Services may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means. All copyright and other proprietary notices on any Mobile App, Website or Services content must be retained on all copies thereof.
    3. You agree that the availability of the Mobile App is dependent on the third-party app platform from which you received the Mobile App, e.g., the Apple App Store® or the Google Play® Store (App Platform). You acknowledge that this Agreement is between you and Us not with the App Platform. You agree to pay all fees charged by the App Platform in connection with the Mobile App. Each App Platform may have its own terms and conditions to which you must agree before downloading the Mobile App from it. You agree to comply with, and your license to use the Mobile App is conditioned upon your compliance with, all applicable agreements, terms, and conditions of use/service, and other policies of the applicable App Platform.
    4. We reserve the right to withdraw Our Mobile App without notice. We will not be liable if for any reason this Mobile App is unavailable at any time or for any period.
  8. Prescription Services
    1. We do not dispense any medications.
    2. We are not responsible for the delivery or handling of any prescriptions.
    3. We do not set the pricing of any medications or shipping costs.
  9. Prohibitions
    1. Access to Our Websites and Platform is provided to you on the basis that you must not misuse this Website.
    2. Accordingly, you will not do any of the following:
      1. commit or encourage a criminal offence;
      2. transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene;
      3. hack into any aspect of the Website; corrupt data; cause annoyance to other users;
      4. maliciously interrupt the purchase of Goods and Services from the Website;
      5. infringe upon the rights of any other person’s proprietary rights;
      6. send any unsolicited advertising or promotional material (spam); or
      7. attempt to affect the performance or functionality of any computer facilities of or accessed through this Website.
    3. You acknowledge that breaching any of these provisions will constitute a criminal offence and, if breached, We will report any such breach to the relevant law enforcement authorities and disclose your identity to them.
    4. We are not liable for any loss or damage caused by a distributed denial-of service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any linked sites.
  10. Liability
    1. Subject to any non-excludable consumer guarantees and other consumer protection provisions set out in the Australian Consumer Law (ACL), the material displayed on Our Websites and Platform is provided without any guarantees, conditions or warranties as to its accuracy. To the fullest extent permitted by law, We expressly exclude all terms which might otherwise be implied by statute, common law or the law of equity.
  11. Termination
    1. These Terms terminate automatically if, for any reason, we cease to operate the Websites or Platform.
    2. We may otherwise terminate these Terms immediately, on notice to you, if you have breached these Terms in any way.
  12. General
    1. You must not assign, sublicense or otherwise deal in any other way with any of your rights under these Terms.
    2. If a provision of these Terms are invalid or unenforceable it is to be read down or severed to the extent necessary without affecting the validity or enforceability of the remaining provisions.
    3. Each party must at its own expense do everything reasonably necessary to give full effect to these Terms and the events contemplated by it.
    4. This Agreement is governed by the laws of the of Victoria, Australia and each party submits to the jurisdiction of the courts of the Victoria, Australia.
  13. Amendment
    1. We reserve the right to amend these Terms from time to time at Our discretion (Amendments). Amendments will be effective immediately. Where practicable we will endeavour to notify you of the Amendments to these Terms. Your continued use of the Websites and Platform following any such Amendment will represent an agreement by you to be bound by the Amendments to the Terms. We suggest you check the Terms regularly to ensure you are aware of the most up to date version.
  14. Complaints  
    1. How to Make a Complaint

We are committed to addressing any complaints or feedback promptly and professionally. If you wish to provide feedback or lodge a complaint, you can do so via the following methods:

email: enquiries@canview.com.au

Your complaint will be acknowledged within 24 hours of receipt by Canview Customer Support.

Dated: 16/01/2025